What We Collect and Why It Matters
We collect the information you provide when you create your account — your name, contact details, and the payment method you choose, whether that is bKash, Nagad or Rocket. When you make a deposit or request a withdrawal, the transaction reference and wallet number involved are
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logged against your account record. We also collect device and session data: your IP address, browser type, and pages visited. This helps us detect unusual login attempts and keeps your account from being accessed by someone else. We do not sell your personal data to third
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parties. Payment details tied to bKash, Nagad or Rocket transactions are used only to verify and process your specific request — they are not shared with advertisers or analytics providers outside our platform. Retention periods vary by data type: account identity data is held for as
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long as your account is active and for a period after closure as required by applicable rules in eligible regions. If you stop using your account, you can contact us to ask what data we still hold. What we collect is shaped by local law and
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the region your account is registered in — if you have questions about your specific situation, our support channel is the right place to start.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.